Shipping Policy
Shipping Policy
We are committed to getting your Snelox insoles to you quickly and reliably.
Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment confirmation. You will receive an email with tracking information once your order has shipped.
Shipping Destinations
We currently ship to the following countries:
- United States
- Canada
- United Kingdom
- Australia
Estimated Delivery Times
| Destination | Standard Shipping |
|---|---|
| United States | 5–10 business days |
| Canada | 7–14 business days |
| United Kingdom | 7–14 business days |
| Australia | 10–18 business days |
Delivery times are estimates and may vary due to carrier delays, customs processing, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Once your order ships, you will receive a tracking number via email. Use it to monitor your delivery status directly on the carrier's website.
Customs and Duties
For international orders (Canada, UK, Australia), customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Packages
If your order has not arrived within the estimated timeframe, please contact us at support@snelox.com and we will investigate with the carrier on your behalf.